Privacy Policy

Definitions

For the purposes of this Privacy Policy:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Privacy Policy) refers to ALL IN ALL SDN. BHD.
  • “Goods” refers to the items offered for sale on the Service.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to the ALL IN ALL SDN. BHD. website, accessible from https://allinallx.com.
  • “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Introduction

ALL IN ALL SDN. BHD. (“Company”, “We”, “Us” or “Our”) operates the website https://allinallx.com (the “Service”).

This Privacy Policy explains how We collect, use, disclose, store and protect information when You visit or use Our Service, place an Order, contact Us, or otherwise interact with Our online store.

By accessing or using the Service, You acknowledge that You have read and understood this Privacy Policy.

Information We Collect

When You use Our Service, We may collect information that You voluntarily provide to Us, including:

  • Full name
  • Email address
  • Telephone or mobile phone number
  • Billing and shipping address
  • Payment and transaction-related information
  • Order details and purchase history
  • Information You provide when contacting Our customer service
  • Any other information You voluntarily submit through the Service

We may also automatically collect certain technical information when You access the Service, such as your IP address, browser type, device information, operating system, pages visited, and general usage information.

How We Use Your Information

We may use the information We collect for purposes including:

  • Processing and fulfilling Orders
  • Processing payments and transactions
  • Delivering Goods to You
  • Communicating with You about Your Orders
  • Responding to inquiries and customer service requests
  • Providing, maintaining and improving the Service
  • Managing Our business operations
  • Detecting, preventing and addressing fraud, abuse, security issues or technical problems
  • Complying with applicable laws and legal obligations
  • Sending service-related communications
  • Sending promotional or marketing communications where permitted by applicable law and where appropriate

Payment Information

Payments may be processed through third-party payment service providers.

We generally do not directly store complete payment card details on Our own systems. Payment information may be collected and processed by the applicable payment provider in accordance with its own privacy policy and security practices.

You should review the privacy policy of the payment provider used for Your transaction.

Cookies and Tracking Technologies

The Service may use cookies and similar tracking technologies to improve functionality, understand how visitors use the Service, remember preferences, and improve Our website.

Cookies may be used for purposes such as:

  • Maintaining website functionality
  • Remembering shopping cart or session information
  • Understanding website traffic and usage
  • Improving the user experience
  • Supporting marketing or analytics activities where applicable

You may configure Your browser to refuse some or all cookies. However, disabling cookies may affect certain features of the Service.

How We Share Your Information

We may share Your information only where reasonably necessary for the purposes described in this Privacy Policy.

This may include sharing information with:

  • Payment processors and financial service providers
  • Shipping and delivery providers
  • Website hosting and technology service providers
  • Analytics and service providers
  • Customer support or business service providers
  • Professional advisers where necessary
  • Government authorities, regulators or law enforcement agencies where required by law

We do not sell Your personal information as a standalone product to third parties.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing Orders, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal, accounting or regulatory obligations.

When personal information is no longer required, We may securely delete, anonymize or otherwise dispose of it in accordance with applicable requirements.

Data Security

We take reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse or destruction.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Therefore, We cannot guarantee absolute security of Your information.

Third-Party Services and Links

The Service may contain links to third-party websites, services or platforms.

We are not responsible for the privacy practices, security, content or policies of third-party websites or services. You should review the privacy policies of any third-party service You access through the Service.

Children’s Privacy

The Service is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

If You believe that a child has provided Us with personal information without appropriate consent, please contact Us using the contact information provided below.

Your Privacy Rights

Depending on applicable law, You may have certain rights regarding Your personal information, which may include the right to:

  • Request access to personal information We hold about You
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where legally permitted
  • Withdraw consent where processing is based on consent
  • Object to or restrict certain processing activities where applicable
  • Request information about how Your personal information is processed

To exercise an applicable privacy right, You may contact Us using the details provided in the Contact Us section.

We may need to verify Your identity before processing certain requests.

Marketing Communications

Where permitted by applicable law, We may send You information about Our Goods, promotions, offers or other marketing communications.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the relevant communication or by contacting Us directly.

Please note that You may continue to receive essential service-related communications, such as Order confirmations, shipping notifications or important account-related messages.

International Data Transfers

Depending on the service providers We use, Your personal information may be processed or stored in countries outside the country in which You reside.

Where applicable, We will take reasonable steps to ensure that such processing or transfer is carried out in accordance with applicable data protection requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Our business practices, the Service, technology, or applicable legal requirements.

When We make changes, We may update the effective date of this Privacy Policy and publish the revised version on the Service.

You are encouraged to review this Privacy Policy periodically for any changes.

Contact Us

If You have any questions, concerns, requests or complaints regarding this Privacy Policy or Our handling of personal information, You may contact Us at:

ALL IN ALL SDN. BHD.
36, Jalan Sungai Tiram 7
11900 Bayan Lepas
Pulau Pinang, Malaysia

Email: all_in_all1@outlook.com
Phone: +60 1113268934

Website: https://allinallx.com